RandRide

£1,599 £1,999



SPECIFICATIONS

  • Body weight:26KG
  • weight capacity:120 KG
  • Power mileage: 70-90KM
  • Pure electric: 40KM
  • battery: 48V17AH
  • Max Speed: 45-55 km/h
  • Brake system: Hydraulic brake
  • Frame material: Lightweight aviation aluminum alloy
  • meter: LCD Michelin central control instrument
  • Tire size:27.5 inches
  • Torque:75N.M
  • Gradeability:35°
  • Motor: 250w or 1000W High speed motor
  • Transmission system: Shimano 21 speed
  • Charging time: 5-6H
  • charger: 48V smart power off charger

How can I track my order?

If you have recently placed an order with us and want to track its click here.

How long will it take for my order to arrive?

It depends on where you are. Orders processed here will take 5 - 10 business days to arrive. Overseas deliveries can take anywhere from 10 - 15 days. Delivery details will be provided in your confirmation email.

The item I want is out of stock / unavailable, can I pre-order?

Unfortunately, at this time we cannot accept pre-orders for items that are not currently available.

Pre-orders cannot be taken via the website or through our customer services team. For some of our most popular lines where we are expecting more stock to arrive soon you will see an option on the product page to register your interest to be emailed when more stock arrives.

If you need help finding a suitable alternative product please email us to chat to one of our experienced advisors.

Where is my local store? / Where can I find my local store?

We currently are only online however in the near future we will have local stores.

I want to cancel/amend my order

I need to change the address on my order

Please email us using the contact box referring your order number and the address you wish to change it to.

Cancelling an order for delivery

It may be possible to cancel an order after it has been placed. however if there is a tracking number supplied we cannot cancel the order until it has been received. 

Do you offer finance at Bike Safety Solution?

No we don't at the moment, however we offer Klarna buy now pay later OR buy now pay in installments.

How do I return my order?

The easiest way to return an item which has been delivered, is to email us requesting a return we will supply the the return address and deal with the returns via exchange or refund.

Our Guarantees
14 days DOA product guarantee
If one or more of the items you received are damaged, different or not working, you will be protected by this guarantee.

What we will need from you.
1. The Order number and item number;
2. A photo or video showing the issue;
3. A photo of the shipping label and original packaging;
We will review your claim and contact you if we need more information; If approved, we will arrange a replacement part or a Partial refund of the defective product. We will pay for the defective part through a replacement part or a partial refund of the defective product. If you are very dissatisfied with this product, please do not hesitate to contact us, our customer team will provide you with a complete solution.

Where do I send returns?
For the item, if you need a return, please contact our customer team before. Bike Safety Solution will not be responsible for returned item(s) without notifying us in advance.

Do I need to return all its components or just the faulty part?
Unless agreed otherwise, you should return the item as well as its original packaging and all its accessories, like batteries, cables, chargers, and similar ones. If one component, accessory or spare part is missing, we will ask you to pay for it.

60 days conditional return
If you are not satisfied with your purchase and the product is still in brand new conditions, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.
If a product is damaged or not working, please refer to our 14 Days Product Guarantee or the warranty of its category. The return package should contain all the accessories of this product, which should still be in good condition.

Note:
For the item, if you need a return, please contact our customer team before 
If you find yourself in this situation, please do not hesitate to contact us to submit your claim.

Cancellation guarantee
For canceling an order or change an item which has not been processed, please contact us as soon as possible.
If the expected shipping date of your order has already passed and it has not been shipped, you can cancel the order and request a refund, which will automatically return to your payment account within 5 business day
Orders whose parcels have already been processed can not be canceled. If you are not satisfied with your purchase within 60 days after receiving it, you are protected by our "60 Days Return to Us" guarantee.
14 days DOA product guarantee
If one or more of the items you received are damaged, different or not working, you will be protected by this guarantee.

Customer Reviews

Based on 4 reviews
100%
(4)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
M
Mossie Kreiger

The package was delivered very fast and found the quality frame and tire bike amazing. Easy assemble and explained in manual. After the bike was installed, was beautiful and perfect for my plans to use it on the way to work. Rechargeable batteries, tools available, helmets, goggles, taillights and a pump to fill tires. Very good money and recommend. Thanks to store French lafly

P
Pasquale Rath

This is a great gift for me. My weight is 126KG, and I feel that the front and rear suspension works very well. on the whole. I like the quality of the bike

R
Randall Bailey

It´s very good! When i was ordering this product, i was worried about a quality, but i’ am surprise. This bike is very nice and good quality! Electroengine is great! Of course i recomend it for everybody. The seller’s communication is great. He is very helpfull. The bike transport had delay, but arrived. The seller told my where is problem with transport. I’am just wait and it paid of

F
Freeman Krajcik

The display is great! I was long go, but the wait was worth it. The display fits the description. Pictures are very good. With the task of architects designers finished. Very satisfied with the price/performance ratio. I hope it will serve!

Recently viewed

Customer Reviews

Based on 4 reviews
100%
(4)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
M
Mossie Kreiger

The package was delivered very fast and found the quality frame and tire bike amazing. Easy assemble and explained in manual. After the bike was installed, was beautiful and perfect for my plans to use it on the way to work. Rechargeable batteries, tools available, helmets, goggles, taillights and a pump to fill tires. Very good money and recommend. Thanks to store French lafly

P
Pasquale Rath

This is a great gift for me. My weight is 126KG, and I feel that the front and rear suspension works very well. on the whole. I like the quality of the bike

R
Randall Bailey

It´s very good! When i was ordering this product, i was worried about a quality, but i’ am surprise. This bike is very nice and good quality! Electroengine is great! Of course i recomend it for everybody. The seller’s communication is great. He is very helpfull. The bike transport had delay, but arrived. The seller told my where is problem with transport. I’am just wait and it paid of

F
Freeman Krajcik

The display is great! I was long go, but the wait was worth it. The display fits the description. Pictures are very good. With the task of architects designers finished. Very satisfied with the price/performance ratio. I hope it will serve!