Closca Foldable City Helmet
Break up with bad habits and fall in love with Closca Foldable City Helmet – the Spanish design brand with a big heart.
Their consciously crafted pieces make sustainable living, and protecting the planet, easier. And a portion of their profit is donated to similarly great causes. Our Closca Helmet Loop Reflective is the safest helmet for urban riders. Our innovative system will provide you with high visibility at night-time. The Closca Helmet Loop Reflective defines innovative design. Not only is this cycling helmet foldable and portable – while still being super safe in a collision – it comes with a built in reflective strip with a unique technology that means it reflects even in dim light. Because of its design, it's perfect for night-time commuting, taking up less space in your bag and helping you stay seen.
FEATURES
• Occupies Less Space / Foldable and comfortable
• Reflective
• More Portable,
• Adjustable
• Light Weight: Medium - 340g, Large - 375g
Built, Checked, and Tested
All our helmets are fully built, checked, and tested by our BSS qualified mechanics and then securely packaged, ready for delivery.
How can I track my order?
If you have recently placed an order with us and want to track its click here.
How long will it take for my order to arrive?
It depends on where you are. Orders processed here will take 5 - 10 business days to arrive. Overseas deliveries can take anywhere from 10 - 15 days. Delivery details will be provided in your confirmation email.
The item I want is out of stock / unavailable, can I pre-order?
Unfortunately, at this time we cannot accept pre-orders for items that are not currently available.
Pre-orders cannot be taken via the website or through our customer services team. For some of our most popular lines where we are expecting more stock to arrive soon you will see an option on the product page to register your interest to be emailed when more stock arrives.
If you need help finding a suitable alternative product please email us to chat to one of our experienced advisors.
Where is my local store? / Where can I find my local store?
We currently are only online however in the near future we will have local stores.
I want to cancel/amend my order
I need to change the address on my order
Please email us using the contact box referring your order number and the address you wish to change it to.
Cancelling an order for delivery
It may be possible to cancel an order after it has been placed. however if there is a tracking number supplied we cannot cancel the order until it has been received.Do you offer finance at Bike Safety Solution?
No we don't at the moment, however we offer Klarna buy now pay later OR buy now pay in installments.
How do I return my order?
The easiest way to return an item which has been delivered, is to email us requesting a return we will supply the the return address and deal with the returns via exchange or refund.
14 days DOA product guarantee
If one or more of the items you received are damaged, different or not working, you will be protected by this guarantee.
What we will need from you.
1. The Order number and item number;
2. A photo or video showing the issue;
3. A photo of the shipping label and original packaging;
We will review your claim and contact you if we need more information; If approved, we will arrange a replacement part or a Partial refund of the defective product. We will pay for the defective part through a replacement part or a partial refund of the defective product. If you are very dissatisfied with this product, please do not hesitate to contact us, our customer team will provide you with a complete solution.
Where do I send returns?
For the item, if you need a return, please contact our customer team before. Bike Safety Solution will not be responsible for returned item(s) without notifying us in advance.
Do I need to return all its components or just the faulty part?
Unless agreed otherwise, you should return the item as well as its original packaging and all its accessories, like batteries, cables, chargers, and similar ones. If one component, accessory or spare part is missing, we will ask you to pay for it.
60 days conditional return
If you are not satisfied with your purchase and the product is still in brand new conditions, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.
If a product is damaged or not working, please refer to our 14 Days Product Guarantee or the warranty of its category. The return package should contain all the accessories of this product, which should still be in good condition.
Note:
For the item, if you need a return, please contact our customer team before
If you find yourself in this situation, please do not hesitate to contact us to submit your claim.
Cancellation guarantee
For canceling an order or change an item which has not been processed, please contact us as soon as possible.
If the expected shipping date of your order has already passed and it has not been shipped, you can cancel the order and request a refund, which will automatically return to your payment account within 5 business day
Orders whose parcels have already been processed can not be canceled. If you are not satisfied with your purchase within 60 days after receiving it, you are protected by our "60 Days Return to Us" guarantee.
14 days DOA product guarantee
If one or more of the items you received are damaged, different or not working, you will be protected by this guarantee.
