e A20
QUICK DELIVERY
WHERE IT THRIVES
Challenging Hill Climbs, up and down hills, out in the elements
WHAT IT'S BUILT FOR
Traction, speed, handling
and rear double disc brake system, fast heat dissipation design, ensure
the emergency brake, smooth brake, safe and reliable.
E-SYSTEM
- Motor: 350W 36V Hall Brushless Gear DC Motor
- Battery: 36V 10.4AH Removable portable charging Lithium battery
- Charging time: 5-6 hours
- Battery Range: 60km-80km
- Maximum Speed: 20-30km/h
- Battery weight 4kg
- Battery Cells:18650
- Waterproof Level: IPX5
- Super Display with key.
DRIVETRAIN
- Riding Modes: 3 Modes(power mode, cycle mode, moped mode)
- Shimano 7 speed Transmission System
- Chain Wheel: 52T
- Shifter: Shimano 7-speed gears
- Rear: Shimano 7-speed gears
- Full Electric throttle
WHEELS
- Tire specifications: Euro bike 20" * 4.0"
FRAMESET
- Frame material: Aluminum Alloy
- Suitable for Adults Size: 168cm - 200cm
- Front fork material: Aluminum alloy
- Front fork damping type: spring shock absorption
- Full Suspension
BRAKES
- Brake system: Mechanical Disk Brake System
SIZE / WEIGHT
- Suitable for adults between the size of 168cm - 200cm
- Product Weight:30.7KG
- Package Weight: 35KG
- Product Size(L x W x H): 95x60x78cm
- Package Size(L x W x H): 102x51x80cm
- Load Capacity: 120kg
- 1 Year Warranty - Servicing can be done at your local bike shop.
- Suitable Ages: 16-65 years old
PACKAGE CONTENTS:
- 1x ADO A20 E-bike
- 1x Battery Charger
- 1x Set of Tools
- 1x User manual
BUILT, CHECKED, TUNED AND TESTED
All our bikes are fully built, checked, tuned and tested by our BSS qualified mechanics and then securely packaged, ready for delivery.
About warranty:
We provide 12 months warranty on electric bicycle accessories and 6 months warranty for the battery.
NOTE : 1. Waterproof level:IP 54. Please place it in a cool place when you don't use the bike to avoid rusting.
2. Please charge the battery at least once a month, even if you don't ride the electric bike. Otherwise, the service life of battery will be shortend.
Please take note of the following excemptions regarding warranty:
1. We are not liable / we will not pay for any Man-made damages to the item.
2. Tires replacement are not included in the warranty. If you have further questions kindly contact us so we can assist you immediately.
Voltage: 48V
Certification: ce
Foldable: Yes
Wattage: 351 - 500w
Origin: CN(Origin)
Power Supply: Lithium Battery
Wheel Size: 20“
Max Speed: >50km/h
Motor: Brushless
Frame Material: Aluminum Alloy
Range per Power: 31 - 60 km
Rated Passenger Capacity: One Seat
Style: Standard Type
Model Number: ADO A20
Charging time: 5-6 hours
Battery Range: 60km-80km
Maximum Speed: 20-30km/h
Frame Material: Aluminum Alloy
Folding Stem: Yes
Transmission Gears: 7-speed gears
Headlight: Bright LED light
Weight Capacity: 120kg
Waterproof Level: IPX5
How can I track my order?
If you have recently placed an order with us and want to track its click here.
How long will it take for my order to arrive?
It depends on where you are. Orders processed here will take 5 - 10 business days to arrive. Overseas deliveries can take anywhere from 10 - 15 days. Delivery details will be provided in your confirmation email.
The item I want is out of stock / unavailable, can I pre-order?
Unfortunately, at this time we cannot accept pre-orders for items that are not currently available.
Pre-orders cannot be taken via the website or through our customer services team. For some of our most popular lines where we are expecting more stock to arrive soon you will see an option on the product page to register your interest to be emailed when more stock arrives.
If you need help finding a suitable alternative product please email us to chat to one of our experienced advisors.
Where is my local store? / Where can I find my local store?
We currently are only online however in the near future we will have local stores.
I want to cancel/amend my order
I need to change the address on my order
Please email us using the contact box referring your order number and the address you wish to change it to.
Cancelling an order for delivery
It may be possible to cancel an order after it has been placed. however if there is a tracking number supplied we cannot cancel the order until it has been received.Do you offer finance at Bike Safety Solution?
No we don't at the moment, however we offer Klarna buy now pay later OR buy now pay in installments.
How do I return my order?
The easiest way to return an item which has been delivered, is to email us requesting a return we will supply the the return address and deal with the returns via exchange or refund.
14 days DOA product guarantee
If one or more of the items you received are damaged, different or not working, you will be protected by this guarantee.
What we will need from you.
1. The Order number and item number;
2. A photo or video showing the issue;
3. A photo of the shipping label and original packaging;
We will review your claim and contact you if we need more information; If approved, we will arrange a replacement part or a Partial refund of the defective product. We will pay for the defective part through a replacement part or a partial refund of the defective product. If you are very dissatisfied with this product, please do not hesitate to contact us, our customer team will provide you with a complete solution.
Where do I send returns?
For the item, if you need a return, please contact our customer team before. Bike Safety Solution will not be responsible for returned item(s) without notifying us in advance.
Do I need to return all its components or just the faulty part?
Unless agreed otherwise, you should return the item as well as its original packaging and all its accessories, like batteries, cables, chargers, and similar ones. If one component, accessory or spare part is missing, we will ask you to pay for it.
60 days conditional return
If you are not satisfied with your purchase and the product is still in brand new conditions, we can arrange a partial refund, which will cover the price of the item minus the shipping fees. You will be responsible for paying the return shipping fees.
If a product is damaged or not working, please refer to our 14 Days Product Guarantee or the warranty of its category. The return package should contain all the accessories of this product, which should still be in good condition.
Note:
For the item, if you need a return, please contact our customer team before
If you find yourself in this situation, please do not hesitate to contact us to submit your claim.
Cancellation guarantee
For canceling an order or change an item which has not been processed, please contact us as soon as possible.
If the expected shipping date of your order has already passed and it has not been shipped, you can cancel the order and request a refund, which will automatically return to your payment account within 5 business day
Orders whose parcels have already been processed can not be canceled. If you are not satisfied with your purchase within 60 days after receiving it, you are protected by our "60 Days Return to Us" guarantee.
14 days DOA product guarantee
If one or more of the items you received are damaged, different or not working, you will be protected by this guarantee.
